How we work together.

Nothing on this site is a binding offer. Prices are quoted per project after a conversation, and a quote is valid for 30 days unless stated otherwise.

The quote sets out what is included. Work outside it is a change: we will tell you the cost and timing effect before doing it, and neither side is committed until that is agreed in writing.

Unless the quote says otherwise, projects are invoiced with a deposit before work starts and the balance on completion, before final handover.

Invoices are payable within 14 days. Late payment may attract statutory interest, and work may be paused on overdue accounts.

Quoted prices exclude VAT and third-party costs such as domains, hosting, fonts, stock assets and paid APIs, which are yours to pay for and own.

Projects depend on timely feedback, content and access. Where a deadline depends on something from you, it moves if that thing is late.

You confirm that any material you supply — text, images, logos, data — is yours to use, and you keep responsibility for its accuracy and for the rights in it.

Each project includes the revision rounds set out in the quote. Further rounds are chargeable at our then-current rate.

Work is treated as approved once you confirm it in writing, or once the site has been live for 14 days without written objection.

On receipt of final payment, ownership of the deliverables created specifically for you transfers to you: the code we wrote, the designs, and the content we produced for your project.

This does not transfer ownership of third-party components, open-source libraries, fonts or stock assets, which remain under their own licences; nor of our pre-existing tools, boilerplate and know-how, which we license to you perpetually as part of the deliverables.

Unless you ask us not to, we may show the work publicly as part of our portfolio.

AI tools are used as part of how this studio works — including drafting copy, generating and reviewing code, research, and producing assets. They are tools, used under human direction, and every deliverable is reviewed by a person before it reaches you. Accountability for the work sits with us, not with a tool.

We do not submit your confidential material to AI services that train on what is submitted. If a project calls for a specific position on AI — a total exclusion, or disclosure of where it was used — say so and we will put it in the quote.

Where AI-generated material forms part of a deliverable, be aware that the copyright position for purely AI-generated output differs between jurisdictions and is still developing. Anything where authorship matters commercially is produced or substantially reworked by a human.

We warrant that the work will be carried out with reasonable care and skill, and that deliverables will materially perform as described for 30 days after launch. We will fix defects reported in that window at no charge.

That warranty does not cover faults caused by changes made by you or a third party, by third-party services failing, or by browsers and platforms changing after delivery.

We do not guarantee specific commercial outcomes: search rankings, traffic volumes, conversion rates or revenue.

The site is provided as is for general information. Third-party services used in a build are outside our control and we are not responsible for their availability.

Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Subject to that, our total liability in connection with a project is limited to the fees paid by you for that project, and we are not liable for loss of profit, loss of data, or indirect or consequential loss.

Each side will keep the other's non-public information confidential and use it only for the project. This continues after the project ends.

Either side may end an engagement in writing. If you end it, work completed up to that point is payable, and the deposit is non-refundable.

We may end an engagement for non-payment or for behaviour that makes the work unreasonable to continue. On termination you receive the deliverables paid for in full.

These terms are governed by the laws of {{JURISDICTION}}, and its courts have exclusive jurisdiction.

These terms may be updated; the version in force is the one published here when your quote is accepted. Questions to harry@vexero.studio.